Marcus Webb
EPA-Certified Appliance Repair Technician
Louisville, KY · marcus.webb@example.com · (502) 555-0148
Summary
Appliance repair technician with nine years in residential and light commercial service across Louisville and Southern Indiana. Factory-authorized warranty work on Whirlpool, GE, LG and Sub-Zero, including sealed-system refrigeration. EPA 608 Universal certified, runs a fully stocked truck, and has trained two apprentices to solo call status.
Certifications & Licenses
- EPA 608 Certified — Universal
- OSHA 10
- Sub-Zero/Wolf Factory Certified
Skills
- Sealed-system refrigeration
- Warranty and COD service calls
- Front-load and top-load laundry repair
- Gas and electric range diagnostics
- Wiring diagram troubleshooting
- Parts ordering and inventory
- Customer-facing diagnosis and quoting
- Apprentice training
Experience
Lead Service Technician — Skaggs Appliance
Mar 2019 – PresentLouisville, KY
- Runs 8–12 residential service calls per day across Louisville metro and Southern Indiana, covering warranty and COD work.
- Handles sealed-system refrigeration diagnosis and repair on Sub-Zero and built-in units, including compressor and evaporator replacement.
- Manages own truck stock and parts ordering, coordinating special-order parts with customers directly.
- Trained two apprentice technicians from ride-along through solo call assignment.
Appliance Technician — Bluegrass Home Services
Jun 2016 – Feb 2019Lexington, KY
- Serviced laundry and kitchen appliances for Whirlpool, GE and LG under factory warranty authorization.
- Diagnosed control board and wiring faults using manufacturer schematics and service bulletins.